Privacy Policy
This Privacy Policy explains how LML Landscape Inc. collects, uses, discloses and protects information when you visit our website, request an estimate or communicate with our team.
We believe personal information should be handled responsibly, transparently and only for legitimate business purposes related to our residential landscaping and exterior property services.
Information Covered by This Privacy Policy
This Privacy Policy applies to information collected through lmllandscape.com and through communications related to inquiries, estimates and residential landscaping services.
In this policy, “LML Landscape,” “we,” “us” and “our” refer to LML Landscape Inc. “You” and “your” refer to visitors, prospective customers, customers and other individuals who interact with our website or business.
This policy does not necessarily apply to independently operated third-party websites, platforms or services that may be linked to or embedded within our website.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
Information You Provide and Information Collected Automatically
The information collected depends on how you use the website, communicate with us and request our services.
Contact Information
We may collect your name, email address, telephone number and preferred method of communication.
Property Information
We may collect a property or service address, city, ZIP code and information about the outdoor area requiring attention.
Request Details
We may collect the service you are interested in, project details, preferred timing, messages, questions and other information you voluntarily provide.
Photos and Attachments
If a form or communication allows attachments, we may receive photographs, documents or other files relating to the property or requested service.
Device and Usage Information
Our website and service providers may collect IP address, browser type, device type, operating system, referring page, pages visited, date, time and general interaction data.
Cookies and Similar Technologies
Cookies, pixels, local storage and similar technologies may collect information needed for website functionality, preferences, performance, security and analytics.
Sensitive Information
A residential service address or precise property location may be considered sensitive personal information under certain laws. We use this information to evaluate, schedule or provide requested services and not to infer characteristics about you.
Please do not submit Social Security numbers, financial account credentials, medical information, government identification numbers or other information that is not necessary for a landscaping inquiry.
How We Receive Information
Most information is provided directly by you when you request an estimate, call our team or communicate about a project.
Directly from You
Through contact forms, telephone calls, text messages, emails, estimates, service requests and other communications.
Automatically from the Website
Through server logs, cookies, security tools, browser technologies and website analytics where enabled.
From Service Providers
From website hosting, form, communications, mapping, security, scheduling and other technology providers acting on our behalf.
From Referrals or Public Sources
Where appropriate, information may be received from a person who refers you, publicly available business information or other lawful sources.
Legitimate Business and Service Purposes
We use personal information in ways reasonably related to your interaction with LML Landscape Inc.
Respond to Inquiries
Review contact forms, answer questions and communicate about landscaping or exterior property needs.
Prepare Estimates
Evaluate the requested work, understand the property and prepare service recommendations or estimates.
Schedule and Provide Services
Coordinate appointments, communicate about access and complete approved residential services.
Manage Customer Relationships
Maintain service records, provide support and communicate about current or previous work.
Operate and Improve the Website
Maintain website functionality, understand performance and improve the visitor experience.
Protect the Website and Business
Detect fraud, spam, abuse, security incidents, unauthorized access and other harmful activity.
Meet Legal Obligations
Maintain records and comply with applicable legal, tax, accounting, insurance or regulatory requirements.
Send Permitted Communications
Send service-related communications and, where permitted, updates or promotional communications that you may opt out of receiving.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, operate forms, maintain security, understand website performance and improve functionality.
Some cookies may be necessary for the website to function. Additional analytics or preference cookies may be used where enabled.
Managing Cookies
You may be able to manage cookies through your browser settings or through a cookie preference tool where one is provided on the website.
Blocking certain cookies may affect website functionality, embedded maps, forms or saved preferences.
SureForms
We use a website form solution to receive inquiries and estimate requests. Information submitted through a form may be processed by the form software, our website hosting environment and other service providers involved in delivering or storing the submission.
WordPress and Website Hosting
Our website operates through WordPress and a website hosting provider. These systems may process technical information, security logs, form submissions, backups and other information needed to operate the website.
Google Maps and Embedded Content
Pages may contain Google Maps or other embedded third-party content. When you interact with embedded content, the third party may collect device, usage, cookie or location-related information under its own privacy practices.
Google Fonts and Similar Resources
The website may load fonts, scripts, stylesheets or other resources from third-party content delivery systems. Those providers may receive technical information such as your IP address and browser details when resources are requested.
Analytics
We may use analytics tools to understand general website traffic, page performance and visitor interactions. Analytics configurations may use cookies, device information and abbreviated or full IP information depending on how the tool is configured.
Service Providers
We may disclose information to companies that provide hosting, form processing, communications, email, mapping, analytics, security, data storage, backup, scheduling, accounting, insurance or other services on our behalf.
These providers may access information only as reasonably necessary to perform their services, subject to their agreements and applicable law.
Professional Advisers
Information may be disclosed to accountants, attorneys, insurers, consultants or other professional advisers where reasonably necessary.
Legal and Safety Purposes
We may disclose information when reasonably necessary to comply with law, court orders or lawful requests; protect rights, property or safety; investigate fraud or misuse; or enforce agreements.
Business Transactions
Information may be transferred as part of a merger, acquisition, financing, sale of assets, restructuring, bankruptcy or other business transaction, subject to applicable legal requirements.
With Your Direction or Consent
We may disclose information when you direct us to do so, request that we coordinate with another person or provide valid consent.
Sale and Sharing of Personal Information
LML Landscape Inc. does not sell personal information for monetary consideration.
We do not knowingly use this website to share personal information for cross-context behavioral advertising. If our practices change, we will update this policy and provide any opt-out method required by applicable law.
How Long Information Is Kept and Protected
We aim to retain only information that remains reasonably necessary for business, service, security or legal purposes.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, prepare estimates, provide services, maintain business records, resolve disputes, enforce agreements, protect the business and comply with legal obligations.
Retention periods may differ depending on the type of information, the nature of the relationship and applicable accounting, tax, insurance or legal requirements.
Information Security
We use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration or disclosure.
No website, storage system or method of transmission can be guaranteed to be completely secure. You should use care when transmitting information online.
Rights That May Be Available to California Residents
The availability and scope of these rights depend on the law that applies to LML Landscape Inc. and the circumstances of your request.
Right to Know
You may have the right to request information about categories and specific pieces of personal information collected, sources, purposes and disclosures.
Right to Access
You may have the right to receive access to personal information maintained about you, subject to verification and legal exceptions.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Delete
You may have the right to request deletion of personal information, subject to exceptions for records we are permitted or required to retain.
Right to Opt Out
Where applicable, you may have the right to opt out of the sale or sharing of personal information.
Right to Limit Certain Uses
Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Authorized Agents
Where permitted, an authorized agent may submit a request on your behalf. We may require proof of authorization and identity verification.
How to Contact Us About Your Information
You may submit an applicable privacy request through our contact page, by telephone or by mail. Please describe the request and provide enough information for us to identify relevant records.
We may request additional information to verify your identity and protect personal information from unauthorized access.
Do Not Track and Global Privacy Control
Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not a single universally accepted technical standard for responding to these signals, our website may not respond to traditional Do Not Track settings.
Global Privacy Control
Where applicable law requires it, and where our processing constitutes a sale or sharing subject to an opt-out right, we will process legally recognized opt-out preference signals, such as Global Privacy Control, when they are detected and can reasonably be associated with the browser or device.
Our Website Is Intended for Adults
Our website and residential services are not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13. If you believe a child has submitted personal information through the website, contact us so we can review and address the request.
External Links and Services
Our website may link to or embed services operated by third parties.
We do not control the privacy, security, availability or content of independently operated websites or platforms. Your interactions with those services are governed by their own terms and privacy policies.
We encourage you to review the privacy practices of any external website or service you choose to use.
Updates to Our Privacy Practices
We may update this Privacy Policy when our website, services, technology providers or legal obligations change.
The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through another appropriate method where required.
Questions or Privacy Requests
Contact LML Landscape Inc. if you have questions about this Privacy Policy or wish to submit an applicable privacy request.
When submitting a request, clearly explain what you are requesting and provide sufficient information for us to locate relevant records.
1437 West Beverly Dr.
Oxnard, CA 93030
United States